How I can help you

I can help Score clients with startups, expansion of business base, marketing, market research, P L analysis, development and retention of talent, product development and pricing, revenue management, placing the right person in the right position, and overall business plan layouts. As a hotel manager for over 35 years in a full service hotel, I have experience with restaurants, lounges, housekeeping, maintenance operations and customer service. In a complex environment achieving SEO is so important these days. I worked to achieve higher yield from existing customer bases. Several properties I worked with had full apartments and long term guests so operations in fully equipped apartment services is also important to service clients. I have been a SCORE mentor for over 4 years and have helped 55 clients in that short time.

Areas of Expertise

  • Business Plans / Startup Assistance
  • Customer Relations
  • Human Resources
  • Marketing, Public Relations & Sales
  • Non-Profit
  • Operations
  • Strategy & Planning

Industry Experience

  • Accommodation & Food Services
  • Administrative, Support, & Waste Management
  • Arts, Entertainment, & Recreation
  • Professional, Scientific, & Technical Services

Nancie Roloff Keenan

Communication Methods

  • Email
  • In Person
  • Phone